No Sound or Weak Sound
Check if the hearing aid is turned on and the volume is set appropriately. Make sure the battery is properly inserted and not depleted. Replace the battery if necessary. Inspect the receiver tube for wax blockage or debris. Clean it gently with a cleaning tool. Verify that the hearing aid is set to the correct program or listening mode. If the problem persists, consult your audiologist for further assistance.
Feedback or Whistling Sound
Check if the hearing aid is inserted properly and fits snugly in your ear canal. Ensure that the earmold or dome is clean and free from wax buildup. Lower the volume if it is set too high. Position the microphone of your hearing aid away from any objects or surfaces that may cause feedback. If the problem persists, consult your audiologist for adjustments or possible earmold replacement.
Intermittent Sound or Audio Distortion
Check the battery to ensure it has enough power. Replace if necessary. Inspect the microphone and receiver openings for debris or blockage. Clean them gently with a brush or cotton swab. Ensure that the sound processor or settings are not accidentally altered. If using wireless connectivity, make sure the hearing aid is properly paired with the connected device. If the problem persists, consult your audiologist for further evaluation and potential repairs.
Hearing Aid Not Powering On
Confirm that the battery is inserted correctly and has enough charge. Clean the battery contacts and ensure they are free from dirt or corrosion. Try replacing the battery with a new one. If the issue still persists, contact your audiologist for professional assistance.